Setup and Operation of Systems on the Basis of Microsoft Business Intelligence
Business Intelligence on the basis of Microsoft technologies is no singular project, but rather demands the setup of a stable technical and organisational platform, upon which manageable projects can be built on as required.
We offer services for the setup of a stable system base:
- Actual state analysis, recording and documentation of specific and technical requirements for the base system
- Consultation in planning the system architecture: Selection of suitable Microsoft components, integration into the particular IT environment
- Development and implementation of Lifecycle Management concepts
- Training on the various components and for the administration of Microsoft Business Intelligence
- Conducting a pilot project for the validation of the base system
For the operation, we offer customised support:
- Maintenance contracts at call as required
- Hotline agreements for the support of users or for the support at second level
- Development of user documentation in printed or electronic form
- Support websites, forums and wikis for users and technical specialists of customers