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Role-based AI Chatbot: Secure Document Management for Enterprises

Fast and secure: An AI chatbot that simplifies access to confidential documents while ensuring compliance. Learn more now!
Project Overview
Industry:
Life Science
Customer:
Globally operating life sciences company
Highlights
  • User-friendly chatbot for interactive document search

  • Role-based access control for confidential documents

  • Scalable architecture for multiple business units

Technology stack
  • Amazon Web Services

  • Generative AI

  • GPT model series

  • LlamaIndex

  • LLM Orchestration

  • Python GenAI and NLP

  • Retrieval Augmentation Generation (RAG)

  • Vector database

Our solution allows clients to efficiently search documents and, with the appropriate access rights, retrieve the information relevant to them.
Julian Kurz
Lead Expert Generative AI at HMS
Portrait of Julian Kurz, smiling man with short dark hair and beard, wearing a white shirt and black blazer, standing in front of a modern office building.
The specialist departments of a global life sciences company faced the challenge of efficiently searching large volumes of confidential documents while meeting strict security and compliance requirements. Fragmented systems and data sources complicated the process, and existing search solutions often produced inadequate results. Employees spent several days gathering relevant information for projects and decisions. A flexible, secure solution for role-based document search was needed to boost efficiency and safeguard sensitive data.

The HMS solution: AI-driven document management with access control

HMS developed a generative AI chatbot that enables efficient and secure access to documents. The solution leverages agent-based orchestration to dynamically manage search processes and access rights. This allows users to quickly find specific information and interact with content based on their role and permissions.

Automated indexing and role-based access control

All documents are processed using text embeddings and stored in a vector database. A secure role management system ensures that only authorized users can access sensitive content.

Intuitive search and chatbot interface

An LLM-powered chatbot enables interactive search across document repositories. Users can submit natural language queries and receive precise, context-aware answers.

Scalable cloud architecture

The solution integrates frontend, backend, and AWS cloud services for seamless integration into existing enterprise infrastructures. Designed for deployment across multiple business units, it can easily be scaled to support additional teams and departments.
The result: Faster, more secure access to sensitive content – empowering international teams with real-time insights.
More about our GenAI services

Efficient work through role-based document access

The role-based AI chatbot significantly improves the search for relevant information and reduces the workload for employees in their daily tasks.
Proven AI architectures
Fast access to relevant content saves time and resources.
High data security
Role-based access control reliably protects sensitive information.
Flexibility and scalability
Easily scalable to additional teams and departments.
The solution enhances compliance and supports well-informed decisions based on up-to-date information.

Our strengths, your benefits – Secure document management with AI

HMS develops practical generative AI solutions that integrate seamlessly into enterprise processes and meet the highest security standards.
Proven AI architectures
Successful projects with complex access controls and sensitive data environments.
Seamless system integration
Flexible for heterogeneous IT landscapes and existing security infrastructures.
Agentic AI expertise
Dynamic orchestration and automated access logic for maximum protection.
Take your document management to the next level – let’s talk!
Arrange a consultation now
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