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Interview with Data Scientist Frank

"Natural language processing in the morning, team event on the Neckar in the evening."

Position: 
Data Scientist
With HMS since:
2018
HMS in three words:
Professional. Personal. Social.
Favorite moment

at HMS:
Sailing down the Neckar in a canoe with a can of cider in your hand during the team event.

What does your typical working day look like?

A typical working day starts with checking the internal emails and the emails on the customer system. In my project, we follow the Scrum process so that the tasks for each sprint are clearly distributed via Azure Devops and responsibilities are assigned. If there are problems with the developed application, I investigate the errors and create a new bug. On a day-to-day basis, the focus is usually on developing new features for an application for processing tables from Excel files. In addition to normalising the values, the main focus is on automatically classifying the column types. For example, I am investigating whether features can be automatically generated from the column contents by calculating word vectors using Fasttex. Other tasks deal with the recognition of special columns and their processing. Deployments of the current version of the software on the production environment are also regularly scheduled. This also includes a quick check at the end to ensure that everything is working as expected.

What's great about your job?

At HMS, I get a good overall package of colleagues, tasks and salary that makes me enjoy coming to work. It consists of interesting tasks that still challenge me even after more than three years in the project. On the other hand, there are lots of nice and interesting colleagues and also a wide range of leisure activities: e.g. a soccer group.

Why is HMS a good fit?

A good mix of professionalism and a relaxed atmosphere. There are also varied tasks and good opportunities for further training. Good atmosphere in the company, joint activities such as Christmas parties or team events, which are not compulsory, but which people enjoy taking part in. Suggestions for improving processes or for further training are welcomed and treated seriously. For example, an idea from the employee group received support and was turned into a regular meeting. This initiative is about practising situations from everyday project work in the form of role plays.

What projects are you working on?

I am currently working on a project that enables the processing of insurance-specific Excel files for an insurance company. Machine learning models are also used to predict the column type. The nature of the project has two aspects. On the one hand suitable models must be created. First, the training data is collected and cleansed. Suitable features must then be found and models trained. On the other hand, there is the aspect of software development, in which the models have to be integrated into a complete application together with code for normalising and cleaning the data.

What has been your most exciting project so far?

As part of the project to process insurance-specific Excel files, a proof of concept was also carried out in which the technical assignment (e.g. contains data on natural disasters) was to be examined from the content of entire tables using natural language processing.

What aspects of your job do you find challenging?

Working with our customers to find the best solution for known problems and proactively looking for further opportunities to advance customer projects. Through the project work, I am occasionally confronted with new technologies, e.g. the Azure Portal and the services offered, Kubernetes or Java Spring, and have to familiarise myself with them.

In your opinion, what is the top professional qualification of HMS?

With its four divisions, HMS offers a broad foundation for responding to individual customer wishes and needs. The exchange between the divisions, both in terms of knowledge transfer and support in projects, is very extensive and works smoothly. As a result, HMS offers a perfectly assembled team for almost every customer requirement. HMS is also a Microsoft Gold Partner and has extensive expertise in the Microsoft cloud environment.

How is the hierarchical structure organised on a day-to-day basis?

Rather flat hierarchies, for example, I have no inhibitions about setting deadlines for my project manager or division manager and know that my wishes will be taken seriously and, if possible, fulfilled.

What can you not expect from HMS?

A company car.

What else would you like from HMS?

More opportunities for sabbaticals of more than 3 months.

Who doesn't fit in at HMS?

Loners who are not team players.

What can new employees expect from HMS?

First of all, definitely the feeling of being welcome. In addition, an interesting working environment with good training and interesting projects.

Employee initiative: Soft Skill Café

How did the Soft Skill Café come about?

The idea came about as a result of a real-life situation from my day-to-day project work, where I thought in retrospect that my answer to the customer's question could have been much better. I would have liked to be able to practise such and similar situations in a "safe" environment in order to be able to answer more confidently next time. I then discussed the idea in a feedback meeting with my project manager Benjamin. Benjamin encouraged me to pursue the topic further. Kai, my division manager, also liked the idea, so we immediately set about finding a way to implement it. This resulted in the regular café format.

What are the aims of the café?

In day-to-day project work, there can be challenging conversations between project staff and customers. It can happen that the employee finds themselves in an unfavorable situation. For example, they could react to spontaneous special requests with premature promises that cannot be kept in retrospect. The aim of the café is to play through and discuss these situations in advance in the form of a role play in order to develop suitable communication strategies. The focus is on trying out and "living through" the situation rather than passively listening.

How is the café organised?

It is led by an experienced senior project manager. The dialogue situations are practised in the form of 2-3 role-plays in which the participants take turns taking the position of the various dialogue partners. Successful communication strategies are demonstrated using positive and negative examples.

Can you give a few examples for the role-plays?

  • A new feature is urgently needed and demanded. However, a major refactoring is necessary for its implementation. How do you communicate this to the customer?
  • ‘I thought you were doing a good job. Why should we pay for additional testing?’ How do you convey understanding on the customer side?
  • There is time pressure and the feature is urgently needed. How can you respond productively to repetitive questions such as ‘Is the feature ready yet?’?
  • A team member often overlooks major errors during the pull request review. How do you address this?
Frank Herrmannsdörfer
Data Scientist 

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